Terms & Conditions
By using our website and purchasing products from Mahi Fashion Shop, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
These Terms & Conditions govern your use of our website and services.
By accessing or purchasing from Mahi Fashion Shop, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.
2. Use of the Website
By using our website, you agree to:
Use the website for lawful purposes only
Not engage in fraudulent, abusive, or harmful activities
Not attempt to interfere with website security, servers, or functionality
We reserve the right to refuse service, suspend accounts, or cancel orders if misuse or violation of these terms is detected.
3. Product Information
We strive to provide accurate product descriptions, prices, and images. However:
Product colors may vary slightly due to screen or lighting differences
Sizes may have minor variations
Product availability may change without prior notice
If a product becomes unavailable after you place an order, we will inform you as soon as possible.
4. Pricing & Payment
All prices are listed in Bangladeshi Taka (BDT)
Prices may be updated at any time without prior notice
Payments must be completed using available methods such as Cash on Delivery, Mobile Banking, or Online Payment
We reserve the right to cancel any order if payment details are invalid, incomplete, or suspicious.
5. Order Confirmation & Cancellation
After placing an order, you will receive an order confirmation via SMS, WhatsApp, or email.
We may cancel orders due to:
Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Delivery location limitations
Customers may request order cancellation before the product is shipped.
6. Shipping & Delivery
Delivery times depend on your location and courier availability
We are not responsible for courier delays or circumstances beyond our control
Customers must provide accurate delivery details to ensure timely delivery
For more information, please review our Shipping Policy.
7. Return, Refund & Replacement Policy
We maintain a fair and transparent return policy.
You may request a return or replacement if:
The product is damaged or defective
You received an incorrect item
The issue is reported within the specified time period
Returned items must be unused and in original packaging.
For complete details, please refer to our Return, Refund & Replacement Policy page.
8. User Account Responsibilities
If you create an account on our website, you agree to:
Keep your login credentials confidential
Inform us immediately of any unauthorized access
Accept responsibility for all activities conducted through your account
We reserve the right to suspend or terminate accounts that violate our policies.
9. Intellectual Property
All website content, including text, images, designs, logos, and graphics, is the property of Mahi Fashion Shop and protected under applicable copyright and intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without our prior written permission.
10. Limitation of Liability
Mahi Fashion Shop shall not be held responsible for:
Losses or delays caused by courier services
Improper or incorrect use of products
Technical errors, downtime, or bugs on the website
Unauthorized access to personal data beyond our reasonable control
Our maximum liability is limited to the total amount paid for the specific order.
11. Privacy
Your personal information is collected and used in accordance with our Privacy Policy. By using our website, you consent to these practices.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Any changes will be published on this page along with an updated “Last Updated” date.